Logistics
Shipping & returns
- 01·Production time
- Every skyline is printed to order and finished in about 3 business days.
- 02·Shipping time
- Once finished, your order ships via UPS Ground from Roselle, IL. Continental US delivery is 3–5 business days. We'll email tracking the moment the label is printed.
- 03·Shipping cost
- Free standard shipping on orders $59 and up — which covers every Large skyline, and any order with two or more skylines. Below $59, shipping is a flat $6.99 in the continental US. Express shipping (1–2 business day) is available on request — email us for a quote.
- 04·International
- We ship to Canada at calculated rates. For other countries, email hello@cityskylinedecor.com — we'll quote you directly.
- 05·Packaging
- Every piece ships in a custom foam-cut insert inside a double-walled box. We photograph each piece before sealing the box, so there's a record of how it left us.
- 06·Damaged in transit
- If it arrives damaged, photograph the box and the piece, email us within 7 days, and we'll print a replacement and ship it at no charge. No need to return the damaged piece.
- 07·Returns
- 30-day money-back guarantee. Return for any reason, original condition, you cover return shipping; we refund full purchase price.